Practical Information 

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Business Center
Atrium III, lower floor, Room España 4
The Business Center will be open on 7–12 September from 9:00–18:00.

Telephone numbers in Spain have nine digits. If you are calling Spain from abroad, the international code for Spain is +34. If you want to call another country from Spain, then dial 00 followed by the country code and the number. You can make calls from phone boxes. These work with coins or cards available from estancos (licensed outlets for tobacco/stamps). Please note that the Spanish mobile network is incompatible with some countries such as the US and Japan.

Please note that GA registration fee includes lunch and coffee breaks:
Lunch will take place on 7–12 September from 12:30–14:00 in Atrium III, lower floor.
Coffee breaks will be held on 7–12 September from 10:30–11:00 and from 15:30–16:00 in the Gallery. Please note that social events will include food. For local restaurant options, please take a look at the Discover Seville section.

Dress code
The dress code for the sessions is informal; but please check the dress code for the different social events.

Electricity supply in Spain is AC 220 volts 50 Hertz. Sockets meet European regulations and use the round-pin system. Make sure that the electrical appliances you are going to use work at this voltage.

Emergency Numbers
The European emergency number – 112 – is the general emergency number in Spain. The following emergency numbers are also important:
062 Civil Guard
091 or 092 Police
061 Health emergencies
080 Fire service.
Hard of hearing or disabled people can send a fax or an SMS to the national emergency numbers. Calls to 112 are answered on average within seven seconds. In addition to Spanish, calls can be answered in English, French, Portuguese, Arabic and German, depending on the call center.

Help Desk
Atrium II, ground floor, lobby.
The Help Desk will be open on 6–14 September from 8:30–19:00

We will provide wireless internet access free of charge for GA participants. Please collect your Wi-Fi passwords at the Registration Desk or at the Help Desk.

Simultaneous interpretation from English into Spanish or French and vice-versa will be provided at the Members’ Assembly and the FSC+20 Forum.

Most of the side meetings will have simultaneous interpretation from English into Spanish and vice-versa, and a few will have French translation. Please check details of the side meetings on page 4 for more information.

Spanish is spoken all over Spain. Other languages are Catalan in Catalonia, Galician in Galicia, Euskera/Basque
in the Basque Country, Valencian in the Valencia region, and variety of Catalan in the Balearics.

Lost and found
The lost and found register is located at the Help Desk.

• ATM: There is an ATM at the Hotel Barceló Sevilla Renacimiento.
• Tipping: Tipping is not obligatory, although it is common practice in bars, restaurants, hotels and taxis – usually up to 10 per cent.
• Banks and currency exchange: You can change foreign currency in banks (open Monday–Friday from 8:30 am to 2:00 pm) and foreign exchange bureaus in the main cities.
• Credit cards: you can pay with any international credit card, and you’ll need to show your passport or ID. Travelers checks are accepted in many places, with a passport.
• Tax: if you live outside the European Union, then you can claim back the purchase tax on items over €90,15. There are various companies in Spain authorized to process tax reimbursement for tourists.

Recycling bins are provided in throughout the Hotel Barceló Sevilla Renacimiento.

Registration Desk
Conference Center, ground floor, foyer.
The GA registration desk is open as follows:
Saturday 6 September 2014, 14:00 – 20:00
Sunday 7 September 2014, 09:00 – 18:00
Monday 8 and Tuesday 9 September 2014, 08:00 – 18:00

Time zone
The time zone on the Spanish mainland and the Balearic Islands is Greenwich Mean Time plus one hour in winter and plus two hours in summer.

Shops are usually open Monday–Friday from 9:30 am to 1:30 pm and from 4:30 pm to 8:00 pm. Major shopping centers are open all day from 10:00 am to 9:00 or 10:00 pm. Shopping centers and department stores are also open to the public on certain Sundays during the year.

Drinking water supply is guaranteed throughout Spain. Nevertheless, consumption of bottled water is widespread in some Mediterranean coastal areas.

Weather in Seville
Spain is well-known for its warm weather and Seville is no exception. The region enjoys hot, dry summers from June to September with average temperatures of 30°C, and a mild winter

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